Privacy Notice

Information we collect

When you create and use an account, we process your name, email address, authentication details, referral code, and profile photo if you add one.

To operate the member platform, we also process plan subscriptions, wallet and ledger entries, top-up and withdrawal requests, payment or payout account details you submit, referral and team reward records, and support messages. Our hosting, authentication, security, and payment service providers may process technical information such as IP address, device and browser details, and request logs to provide and protect their services.

How we use information

We use this information to create and secure accounts, provide member features, record plan and wallet activity, process payment and payout requests, calculate plan earnings and referral or team reward qualification, prevent misuse, respond to support requests, and meet legal or accounting obligations.

Some calculations and transaction records are processed automatically. Withdrawals are subject to administrator review and payment-provider status confirmation. We do not use your information for unrelated advertising based on this account activity.

Lawful bases

Depending on the activity, we process information to provide services you request or perform our agreement with you, comply with legal obligations, protect accounts and transactions through legitimate interests, or—with your permission—where consent is required. You may withdraw consent for processing that relies on consent; this does not affect processing already carried out or processing supported by another lawful basis.

Who may receive information

We share only information needed for the stated purpose with service providers that host the site, authenticate accounts, store profile photos and records, secure the platform, or process payments and payouts. Payment channels and financial institutions may receive the details needed to complete or verify a transaction. We may also disclose information to regulators, law-enforcement agencies, courts, or other parties when required by law or necessary to protect users and the platform.

We do not sell member personal information. Service providers may process information in locations outside the Philippines, subject to their service arrangements and applicable safeguards.

Retention

We keep account, transaction, and support information while it is needed to provide the service, maintain financial and security records, resolve disputes, and comply with applicable requirements. When information is no longer needed, we delete it or remove identifying details, unless a legal retention requirement or a legitimate claim requires us to keep it longer.

Security

We use access controls and technical and organizational safeguards intended to protect personal information. No online service can promise absolute security. Please protect your password and contact support promptly if you believe someone has accessed your account without permission.

Your choices and rights

Subject to applicable law, you may ask to access or correct your personal information, object to or restrict certain processing, request deletion or blocking, request a portable copy where applicable, or withdraw consent where consent is the basis. Some financial or security records may need to be retained even after an account request. You may also lodge a complaint with the National Privacy Commission.

Questions or requests

Use the Support link in your member account to submit a privacy request. If you cannot access your account, use the official Quantara support channel provided to you during registration.